1. Information We Collect
When you use FixHub, we may collect the following types of information:
- Personal information such as your name, email address, and phone number when you submit a booking or contact form.
- Business information provided by repair shop owners during registration (shop name, address, services, etc.).
- Usage data such as pages visited, search queries, and interactions with the platform.
- Device and browser information for analytics and performance improvements.
2. How We Use Your Information
We use collected information to:
- Connect customers with repair shops and facilitate service bookings.
- Send confirmation emails, invoices, and repair status updates.
- Improve the platform's functionality and user experience.
- Respond to customer support inquiries.
- Send promotional communications (only with your consent).
3. Sharing of Information
We do not sell your personal information. We may share your data with:
- Repair shops you book with, so they can fulfill your service request.
- Third-party service providers (e.g., email delivery, payment processing) under strict confidentiality agreements.
- Law enforcement or regulatory bodies when required by law.
4. Cookies
FixHub uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect certain features of the platform.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications at any time.
- Lodge a complaint with a data protection authority.
7. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.